1. Don't criticize, condemn, or complain. This is one of the most important lessons in the book.
When you criticize, condemn, or complain, you are putting the other person on the defensive.
This makes it diffcult for them to like your or want to help you.
2. Be good listener. People love to talk about themselves. When you are a good listener,
you are showing the other person that you care about them and what they have to say. this makes them
feel good about themselfves and more likely to like you.
3. Arouse in the other person an eager want. This is the key to influencing people. When you can help someone see
how what you are offering will benefit them, they will be more likely to say yes.
4. Smile. Smiling is a simple way to make a good impression. It show that you are friendly and approachable.
5. Remember names. People are more likely to like you if they feel like you know them.
Make an effort to remember people's names and use them when you see them again.
6. Be genuinely interested in other people. This may seem like a no brainer, but it's important to remember
that people are more likely to like you if you are genuinely interested in them. Ask them questions about
themselves and really listen to their answer.
7. Talk in therms of the other person's interests.
People are more likely to be interested in what you have to say if you can relate it to their interesteds.
8. Make other person feel important and do it sincerely. People like to feel important. When you can make
someone feel important, they will be more likely to like you and want to help youl.
9. Be a leader : areouse enthusiasm and get people to want to follow you. People are more likey to follow you
if they are enthusiastic about what you are doing. Get them excited about your ideas and they will be more
likely to support you.
10. Be a friend : do things for other people without expecting anything in return. People like to be appreciated.
When you do things for other people without expecting anything in retrun, they will be more likely to like you
and wasnt to be friends with you.
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